// SERVICES

Human Factors Expertise for Complex Systems

Human Factors Expertise for Complex Systems

HF Designworks helps organizations design, evaluate, and improve systems where human performance matters.

We support teams throughout the development lifecycle, from early research and requirements through design, testing, and validation. Our goal is to make the interaction between people and systems safer, more usable, and more effective.

Defense & Government - UAS & Autonomy - Medical & Health - Complex Technologies

Core Capabilities

From Insight to Implementation

User Research & Cognitive Task Analysis

We uncover the knowledge, workflows, mental models, and decision strategies to understand how people actually think, decide, troubleshoot, and perform complex work.

User Research & Cognitive Task Analysis

We uncover the knowledge, workflows, mental models, and decision strategies to understand how people actually think, decide, troubleshoot, and perform complex work.

User Research & Cognitive Task Analysis

We uncover the knowledge, workflows, mental models, and decision strategies to understand how people actually think, decide, troubleshoot, and perform complex work.

UX & Product Design

We combine UX and product design with human factors expertise to turn complex requirements and workflows into clear, effective experiences for technical, specialized, and high-consequence environments.

UX & Product Design

We combine UX and product design with human factors expertise to turn complex requirements and workflows into clear, effective experiences for technical, specialized, and high-consequence environments.

Usability Testing & System Evaluation

We design and conduct studies that measure usability, workload, task performance, error, decision-making, and other factors to evaluate how people and systems perform together.

Usability Testing & System Evaluation

We design and conduct studies that measure usability, workload, task performance, error, decision-making, and other factors to evaluate how people and systems perform together.

Flexible Expertise for Complex Challenges

Every project has a different human-performance challenge. HF Designworks tailors research, human factors engineering, modeling, design, and evaluation to best fit the problem.

Our lean, multidisciplinary approach allows us to plug into an existing team for a focused need, lead a specific workstream, or support a system across multiple stages of development. The same capabilities can be adapted to a myriad of complex challenges including unmanned systems, advanced teaming, autonomy, government, medical and health technologies, etc.

Tell us about your project

Protocol3 Logo

© 2026 HF Designworks

Protocol3 Logo

© 2026 HF Designworks

Protocol3 Logo

© 2026 HF Designworks